Volunteering

Teen Volunteers

Interested in helping out at the the library? Need Silver Cord hours? Volunteer at the Waukee Public Library. Contact Keri to sign up for orientation and volunteer hours.

Complete an application for the Silver Cord Program sponsored by Waukee Community Education.

Volunteer Guidelines

Age
    Volunteers should be at least 13 years old, or in 7th grade, or older. Volunteers under 18 must have parent or guardian permission to volunteer. Volunteers under 16 may work a maximum of 3 hours per day, and not after 7 p.m.. Please make sure to communicate to your parent or guardian so they know where you are.

Attendance
    If you cannot come during the time you are scheduled, it is not a problem. Please call to let us know as much in advance as possible. We depend on you!

Confidentiality
    All patron records are confidential. This is a legal matter and is reflected in the Waukee Public Library's Policy. What our patrons read, view, and check out is private. This information is not to be shared with others at any time. Due to confidentiality, volunteers do not usually staff the circulation desk, or check library materials in or out.

Courtesy
    It is always important to be courteous to our patrons, staff and other volunteers - and they should be courteous to you.

Customer Service
    Our purpose and function is to serve the public. This includes offering help when needed, or finding a staff member and taking them to the customer.

Dress
    Casual clothing is fine, but please, nothing torn or dirty, short-shorts, or items others may find offensive.

Questions
    Please ask! Direct any questions you have about the jobs you perform, library policy, operations or volunteering to a staff person.

Shelf Reading
    You may be given a group of shelves to keep straightened while you are volunteering. Shelf reading means putting the books, videos, and audios in order, and is an important part of keeping the library in good, usable order.

Volunteer Responsibilities
    You may be processing library materials, shelving, doing data entry, preparing crafts, shelf reading, or doing special projects. If there are things you would like to learn to do, please do not hesitate to ask and we will try to train you to do that task - if we feel it is appropriate. If you are assigned a task and don't understand its purpose, please ask. You have the right to know why you are doing the work you've been assigned.