SECTION 1: LIBRARY GOVERNANCE
1.   City Code Establishing Waukee Public Library
2.   Board of Trustee Bylaws
2.   Mission Statement
3.   Purpose Statement
4.   Library Bill of Rights, Freedom to Read & Freedom to View Statements
 
SECTION 2: LIBRARY INTERACTIONS
4.   Gifts and Memorial Gifts
5.   Volunteers
 
SECTION 3: PATRON ACCESS
1.   Library Cards
3.   Circulation
4.   Mobile Hotspot Lending
5.   Request for Reconsideration and Form
6.   Internet Access and Technology Use
 
SECTION 4: CONFIDENTIALITY
1.   Confidentiality of Library Records
2.   Library Security Cameras
 
SECTION 5: LIBRARY CONDUCT
1.   Library Conduct
2.   Unattended Children and Disruptive Behavior
 
SECTION 6: PUBLIC SERVICES
1.   Public Services
2.   Public Services by Fee
4.   Meeting Room Use and Form
5.   Study Room Use
6.   Food and Drink
7.   Bulletin Board and Brochure Rack
9.   Test Proctoring
 
SECTION 7: COLLECTION DEVELOPMENT
1.   Collection Development
2.   Gifts to Collection
3.   Collection Maintenance
 
SECTION 8: LIBRARY STAFF
1.   Librarian’s Code of Professional Ethics

Policy 1.1 - City Code Establishing Library

Council adopted May 12, 1987
Ordinance amended November 7, 2005
Reviewed and approved November, 2006
Reviewed by Library Board June, 2011

AN ORDINANCE REPEALING CHAPTER 206, WAUKEE MUNICIPAL CODE, AND SUBSTITUTING THEREFORE PROVISIONS CONCERNING THE APPOINTMENT POWERS AND DUTIES OF A BOARD OF LIBRARY TRUSTEES
BE IT ENACTED by the Council of the City of Waukee
 
206.1 Purpose. The purpose of this ordinance is to provide for the creation and appointment of a city library board of trustees, to confirm the establishment of a free public library for the city, to be known as the Waukee Public Library, and to specify the powers and duties of the board of library trustees.
 
206.2 Library Trustees. The board of trustees of the Waukee Public Library, hereinafter referred to as the board, consists of 7 members. All board members are to be appointed by the mayor with the approval of the council.
 
206.3 Qualifications of Trustees. Members of the Board shall be bona fide citizens and residents of the city of Waukee, Iowa, and all shall be over the age of eighteen (18); provided however, not more than two of said board members may be rural residents of the Waukee Library service area. [Nov. 10, 1987 – Ordinance 2090]
 
206.4 Organization of the Board.
A. Terms of Office. All appointments to the board shall be for three
(3) years, except to fill vacancies. Each term shall commence on July first. Appointments shall be made every year of one-third of the total number as near as possible, to stagger the terms. The present incumbents are confirmed in the appointments and terms.
[Nov. 10, 1987 – Ordinance 2090]
B. Vacancies. The position of any trustee shall be vacant if he moves
permanently from the city; or if he is absent without due explanation from six (6) consecutive regular meetings of the board, except in the case of sickness or if he is removed for cause by the mayor with the approval of the city council. The mayor, with approval of the council, shall fill any vacancy by appointment of a new trustee to fill the unexpired term.
C. Quorum and Voting. All action by the board shall require a
majority of the whole number of members appointed by the board. The removal of a library assistant, or employee, however, shall require a two-thirds vote of the board as provided in Section 4 and 5 of this ordinance.
D. Compensation. Trustees shall receive no compensation for their
services.
 
206.5 Powers and duties. The board shall have and exercise the following powers and duties:
A. To meet and elect from its members a president, and a treasurer, and such other officers as it deems necessary.
B. To have charge, control and supervision of the public library, its appurtenances, fixtures and rooms.
C. To direct and control all the affairs of the library.
D. To employ the librarian, assistants, and other employees for proper management of the library, and to fix their salaries.
E. To remove by a two-thirds vote of the board the librarian, assistants or employees for misdemeanor, incompetence, or inattention to duty.
F. To select and purchase all items considered necessary for the operation of the library.
G. To authorize the use of the library by nonresidents of the city and to fix charges for this privilege.
H. To make and adopt, amend, modify or repeal bylaws, rules and regulations for the care, use, government, and management of the library and the business of the board, and to fix and enforce penalties for violations. Copies of such bylaws, rules and regulations shall be posted in the library where they can be seen by the public.
I. To control exclusively the expenditures of all portions of the municipal enterprises fund allocated for library purposes by the council, and of all money available by gift, or otherwise for the erection of library buildings, and of all other money belonging to the library fund, including fines and rental collected under the rules of the board.
J. To make and send to the city council, on or before the fifteenth day of February in each years, an estimate of the amount necessary for the improvement, operation, and maintenance of the library for the coming fiscal year, the amount expended for like purposes for the two preceding years, and the amount of income expected for the fiscal year from sources other than taxation.
K. To accept gifts, in the name of the library, of real property, personal property, or mixed property, and devises and bequests, including trust funds; to execute deeds and bills of sale for the conveyance of such property; and to expend funds received from such gifts for the improvement of the library.
L. To enforce the performance of conditions on gifts, donations, devises, and bequests accepted by the city by action against the city council.
M. To keep records of its proceedings.
 
206.6 Gifts to City. All gifts, donations, devises, and bequests that may be made to the City for the purposes of establishing, increasing, or improving the library shall be administered by the Board of Library Trustees.
 
206.7 Power of Contract for the use of the Library
A. Contracting. The board may contract with any other city, town, school
corporation, townships, county, or with the trustees of a county library district for the use of the library by their respective residents. Such a contract between the board and a county shall supercede all contracts between the board and townships or school corporations outside of cities or towns in that county. All of the contracts mentioned in this subsection shall provide for the rate of tax to be levied by other city, town, school corporation, township, county or county library district.
B. Termination. Such a contract may be terminated at any time by mutual
consent of the contracting parties. It may also be terminated at any time by a majority vote of the electors represented by either of the contracting parties. Such a termination proposition shall be submitted to the electors by the governing body of a contracting party on a written petition presented to the governing body not less than forty days before the election. The proposition may be submitted at any election provided by law that is held in the territory of the party who is seeking to terminate the contract.
 
206.8 Nonresident Use of the Library. The board may authorize the use of the library by non-residents in any one or more of the following ways:
A. By lending the books to non residents on the same terms and conditions as
to residents of the city, or upon payment of a special non resident library
fee.
B. By establishing depositories or library books to be loaned to non residents.
C. By establishing a traveling library so that books may be loaned to non
residents.
D. By establishing branch libraries for lending books to non residents.
 
206.9 Fund Treasurer. All money allocated by the council for the maintenance of the library shall be deposited with the city treasurer to the credit of the library fund. This money shall be kept separate from all other monies and shall be paid out only on order of the board, signed by its president and secretary.
 
206.10 Annual Report. The board shall make a report to the city council immediately after the close of the municipal fiscal year. This report shall contain statements of the condition of the library, the number of books added thereto, the number circulated, the number lost or not returned, the amount of fines collected, the amount of money expended in the maintenance of the library during the year, and any further information required by the council.
 
206.11 Parental Responsibility for Library Materials. A library card may be issued to a minor only with the written consent of a parent or guardian on the minor’s
application card, granting the minor the privilege of checking out library materials and equipment. In the event of said authorization, a library card may be issued to said minor, however, the parent shall be responsible for all materials or property obtained by the minor through the use of said library card as though the parent had checked out the material or property themselves. Said parent or guardian shall be responsible for the return, destruction or loss of said material and be governed by all laws, rules, regulations and policies associated with any library material or property checked out by said minor.
November 7, 2005 – Ordinance 2556
 
206.12 Injury to Books or Property. It is unlawful for a person to willfully, maliciously or wantonly to tear, deface, mutilate, injure or destroy, in whole or in part, any newspaper, periodical, book, map, pamphlet, chart, picture or other property belonging to the Library or reading room. (Code of Iowa, Sec. 716.1) November 7, 2005 – Ordinance 2556
 
206.13 Theft. No person shall take possession or control of property of the Library with the intent to deprive the Library there of. (Code of Iowa, Sec. 714.1) November 7, 2005 – Ordinance 2556
 
206.14 Notice posted. There shall be posted in clear public view within the Library notices informing the public of the following:
1. Failure to Return. Failure to return Library materials for two (2) months or more after the date the person agreed to return the Library materials, or failure to return Library equipment for one (1) month or more after the date the person agreed to return the Library equipment, is evidence of intent to deprive the owner, provided a reasonable attempt, including the mailing by restricted certified mail of notice that such equipment is overdue or criminal actions will be taken, has been made to reclaim the materials or equipment..
(Code of Iowa, Sec. 714.5)
2. Detention and Search. Persons concealing Library materials may be
detained and searched pursuant to the law.
(Code of Iowa, 808.12) November 7, 2005 Ordinance 2556
 
206.15 Violations. Any person who acts in violation of this chapter shall be guilty of a misdemeanor punishable by fine of not more that $500 or imprisonment for a period of not more than 30 days or shall be guilty of a municipal infraction punishable by civil penalty and any other relief deemed appropriate as allowed by Iowa Code 364.22 et seq. (2005) and any amendments thereto. November 7, 2005 – Ordinance 2556
 
206.16 Repealer. All ordinances or parts of ordinances in conflict with the provisions of this ordinance are hereby repealed.
 
206.17 Saving Clause. If any section, provision or part of this ordinance shall be adjudged invalid or unconstitutional, such adjudication shall not affect the validity or the ordinance as a whole or any section, provision, or part not adjudged invalid or unconstitutional.
 
206.18 Effective date. The ordinance shall be in effect after its final passage, approval, and publication as required by law.
(Original repealed on this date)(May 12, 1987 – [Ordinance 2084]
 

PDF iconpolicy_1.1_city_code_establishing_library.pdf

Policy 1.2 - Bylaws

Adopted 10/95
Reviewd 2/03, 1/06
Reviewed and approved 11/06; Revised 4/09; Revised 6/11; 2/16

MEETINGS:
The regular meetings of the Library Board shall be held monthly at a time and place determined by the members each year. Usual meeting place is the Waukee Public Library. Per open meetings law the agenda of all regular and special meetings shall be posted at least 24 hours prior to the meeting at three public locations, including Waukee City Hall, United States Post Office at Waukee and Waukee Community Center Bulletin Board.

The annual meeting shall be held at the time of the regular meeting for the month of July.

Special meetings may be called by the President, or upon the written request of four members.

OFFICERS:
Officers of the Board shall be chosen at the regular annual meeting of the Board, and shall be as follows: President, Vice President, Secretary and Treasurer. Officers serve for a one-year term.

Any officer may succeed himself/herself, provided however, that a President shall not serve more than three consecutive 1 year terms.

The President of the Board shall preside at all meetings, appoint all committee Chairpersons, certify all bills approved by the Board, authorize calls for any special meetings, and generally perform the duties of a presiding officer.

The Vice-President shall in the absence of the President from a Board meeting, act as Chairperson and preside over the meeting, fulfilling the duties of the presiding officer.

The Secretary of the Board shall keep a true and accurate account of all proceedings of all board meetings; shall compile all approved minutes and other records of the Board and entrust them to the Library; shall notify the Board of any vacancies.

The Treasurer of the Board shall chair the Ways and Means Committee.

TRUSTEES:
The Library Board shall consist of seven members, at least five city representatives and not more than two rural representatives, recommended by the Board, to be appointed by the mayor and approved by the city council. Each board member shall serve a three-year term and serve no more than two
consecutive terms. Unexpired terms shall be filled using normal procedures and shall not apply as a full term.

COMMITTEES:
There shall be two standing committees made up of members of the Board: Personnel and Ways and Means.
The Board President shall appoint the Chairperson at the annual meeting in July. Each person will serve a one-year term, and the Chairperson will determine the meeting schedule and the members of the committee.
Special committees for the study and investigation of specific problems may be appointed by the Board President, as needed, and such committees will serve until the completion of the work for which they were appointed.

QUORUM:
A quorum for transaction of business shall consist of four members of the Board.

LIBRARY DIRECTOR:
The Library Director shall be considered the executive officer of the Library, chief liaison officer to the Board and shall have sole charge of the administration of the library under the direction and review of the Board. The Library Director shall issue all notices of regular and special meetings of the Board of Trustees. The Library Director shall be responsible for the care of the buildings and equipment, for the employment and direction of the staff, for the efficiency of the library’s service to the public, and the operation of the library under the financial conditions set forth in the annual budget. The Library Director shall attend all Board meetings except those at which his, or her, appointment or salary is to be discussed or decided. The Library Director or designee shall act on behalf of the city treasurer and have authority to use petty cash for minor expenses necessary and must account for the petty cash account monthly to the board and to the city treasurer. The Library Director shall at the end of the month present statements, which have been authorized by the Board, to the city treasurer for payment.

ORDER OF BUSINESS:
Roberts’ Rules of Order shall govern the Board in all cases to which they are applicable.

AMENDMENTS:
These By-laws may be amended at any regular meetings of the Board with a quorum present, by the unanimous vote of the members present, providing the amendment was stated in the meeting agenda.

 

PDF iconPolicy_1.2_Bylaws_RevisedFeb2016.pdf

Policy 1.3 - Mission Statement

ADOPTED 10/99
REVIEWED 1/06
REVISED 6/07, 10/11
 
Mission Statement
The Waukee Public Library is a vital part of the city. It serves as a gathering place for the community and is dedicated to promoting the free exchange of ideas. It will inspire and inform the community by providing library customer service that exceeds expectations.
 
Vision Statement
The Waukee Public Library will have a vibrant library where people want to be. It will meet the needs of a diverse and growing constituency by providing services and partnering with other community organizations. The Board of Trustees and the staff will work together to serve the public and to respond to the changing nature of library services.
 
Role Statement
The Waukee Public Library provides a wide variety of materials and services to patrons of all ages. To fulfill this mission, the Library has two roles: that of provider and that of partner.
The provider roles of the Library are to provide:
· circulating collections of current high-demand, high-interest materials in a variety of formats
· collections representing a broad spectrum of knowledge on a variety of subjects and in a variety of formats
· reference services providing timely and accurate information in a variety of formats with access from diverse locations
· programs and services for all ages that encourage reading, learning, and cultural enrichment
 
The partner roles of the Library are:
· to coordinate the development of collections, programs, and services in local history and genealogy with other pertinent organizations
· to cooperate with other agencies and governments in providing relevant community information
· to facilitate the provision of formal and independent education support, including information literacy training, through outreach and other means
 
The mission statement is reviewed periodically by the Board of Trustees of the Waukee Public Library
 

Policy 1.4 - Purpose Statement

APPROVED: 1/87
UPDATED: 6/94, 3/02
REVIEWED 4/05
Reviewed and approved 11/06
 
Purpose Statement
The purpose of the Waukee Public Library is to lead the way in meeting the educational and informational needs of the people of Waukee by providing library resources for their interest, information, enlightenment and entertainment. The Waukee Public Library will maintain and make available materials and sponsor programs that will help Waukee residents to:
1) Be life-long learners
1) Keep pace with progress in many fields of knowledge
2) Become better members of home and community
3) Be more capable in their occupations
4) Develop their creative and spiritual capacities
5) Appreciate and enjoy the arts
6) Make use of leisure time as will benefit both self and society
7) Participate in a broad-based exchange of ideas on a wide variety of issues and topics
 
The most crucial ingredients for fulfilling our purpose are an excellent PUBLIC SERVICE staff, a strong COLLECTION of materials reflecting the interests of our community, and varied, Library-sponsored PROGRAMMING for all ages.
 
Definitions
Public Service
: The process of courteously and effectively connecting patrons with appropriate material, people, programs or information to meet their needs.
Collection: The sum total of all print and non-print materials available for use by patrons, through either loan or in-house use.
Programming: The Library’s systematic involvement in sponsoring, organizing and/or hosting specific one-time, serial or ongoing events designed to connect Library users with human, print or non-print resources in line with the Library’s purpose.
 
These vital processes are supported by related activities under the general headings of technical services, publicity, and personnel management/staff development.
 

Policy Section 1.5 - Library Bill of Rights, the Freedom to Read and Freedom to View Statements

Approved 1/87
Updated 6/94
Revised 10/02
Reviewed 4/05
Reviewed and approved 11/06;
Reviewed 06/11

The Waukee Public Library joins with other libraries in the United States in supporting the LIBRARY BILL OF RIGHTS and its interpretations and the FREEDOM TO READ and FREEDOM TO VIEW statements of the American Library Association, which are appended as part of this policy document.

LIBRARY BILL OF RIGHTS
The American Library Association affirms that all libraries are forums for information and ideas, and that the following policies should guide their services.
1. Books and other library resources should be provided for the interest, information and enlightenment of all the people of the community the library serves. Materials should not be excluded because of the origin, background, or views of those contributing to their creation.
2. Libraries should provide materials and information presenting all points of view on current and historical issues. Materials should not be proscribed or removed from libraries because of partisan or doctrinal disapproval.
3. Libraries should challenge censorship in the fulfillment of their responsibility to provide information and enlightenment.
4. Libraries should cooperate with all persons and groups concerned with resisting abridgement of free expression and free access to ideas.
5. A person’s right to use the library should not be denied or abridged because of origin, age, race, background, or views.
6. Libraries, which make exhibit spaces and meeting rooms available to the public they serve, should make such facilities available on an equitable basis, regardless of the beliefs or affiliations of individuals or groups requesting their use.
Adopted June 18, 1948.
Amended February 2, 1961, and January 23, 1980, inclusion of “age” reaffirmed January 23, 1996, by the ALA Council.

FREEDOM TO READ STATEMENT
1. It is in the public interest for publishers and librarians to make available the widest diversity of views and expressions, including those that are unorthodox or unpopular with the majority.
2. Publishers, librarians and booksellers do not need to endorse every idea or presentation they make available. It would conflict with the public interest for them to establish their own political, moral, or aesthetic views as a standard for determining what should be published or circulated.
3. It is contrary to the public interest for publishers or librarians to bar access to writings on the basis of the personal history or political affiliations of the author.
4. There is no place in our society for efforts to coerce the taste of others, to confine adults to the reading matter deemed suitable for adolescents, or to inhibit the efforts of writers to achieve artistic expression.
5. It is not in the public interest to force a reader to accept with any book the prejudgment of a label characterizing the book or author as subversive or dangerous.
6. It is the responsibility of publishers and librarians, as guardians of the people’s freedom to read, to contest encroachments upon that freedom by individuals or groups seeking to impose their own standards or tastes upon the community at large.
7. It is the responsibility of publishers and librarians to give full meaning to the freedom to read by providing books that enrich the quality and diversity of thought and expression. By the exercise of this affirmative responsibility, they can demonstrate that the answer to a bad book is a good one, the answer to a bad idea a good one.
Adopted June 25, 1953; revised January 28, 1972,
January 16, 1991, July 12, 2000 by the ALA council
and the AAP Freedom to Read Committee.

FREEDOM TO VIEW STATEMENT
The FREEDOM TO VIEW, along with the freedom to speak, to hear, and to read, is protected by the First Amendment to the Constitution of the United States. In a free society, there is no place for censorship of any medium of expression. Therefore these principals are affirmed:

1. To provide the broadest access to film, video, and other audiovisual materials because they are a means for the communication of ideas. Liberty of circulation is essential to insure the constitutional guarantees of freedom of expression.
2. To protect the confidentiality of all individuals and institutions using film, video, and other audiovisual materials.
3. To provide film, video, and other audiovisual materials which represent a diversity of views and expression. Selection of a work does not constitute or imply agreement with or approval of the content.
4. To provide a diversity of viewpoints without the constraints of labeling or prejudging film, video, or other audiovisual materials on the basis of moral, religious, or political beliefs of the producer or filmmaker or on the basis of controversial content.
5. To contest vigorously, by all lawful means, every encroachment upon the public’s freedom to view.
Endorsed by the ALA Council January 10. 1990

 

PDF iconPolicy_1.5 Bill_Rights_Freedom_to_Read View.pdf

Policy 2.4 - Gifts and Memorial Gifts

Approved 1/87
Updated 6/94
Revised 9/02, 6/05
Reviewed and approved 12/06
Reviewed and updated 06/11
 
Gifts and Memorials
In order to supplement facilities, holdings, services and programs provided for in the Library budget, gifts in various forms (i.e. books or materials, personal property, art objects, money, real property or stock) are welcomed under the following conditions:
  • Gifts must be permanent and unrestricted, or any attached restrictions must be acceptable to the Board of Trustees;
  • Gifts must be usable in the context of the Library’s general, long-term plan for growth;
  • Gifts must meet any criteria specified in sections of Library policy related to the form of the gift;
  • Gifts received and later determined unusable may be disposed of in whatever way the Board should determine to be most beneficial to the Library;
  • Gifts and memorials may be received via the Waukee Public Library Foundation;
  • Gifts and memorials may also be received via the Friends of the Waukee Public Library organization.
Gifts will be recognized and publicized as the Board and Foundation deem appropriate, and with the consent of the donor.
 
Special encouragement is given to donations as memorial or honorary gifts. The Library will assume responsibility for ordering library materials given as memorials or honorary gifts.
 
Gifts to the Library may be tax-deductible (the giver is advised to consult his or her tax preparer), and the Library will furnish, on request, a statement for tax purposes. However, no dollar value will be placed on used items donated to the Library.
 

Policy 2.5 - Volunteers

Approved 1/87
Updated 6/94
Revised 9/02, 1/04
Reviewed and approved 12/06
Revised 06/11
 
Volunteers
In keeping with the Library’s purpose of serving the community, and in recognition of our status as a community-funded institution, the Board welcomes and enthusiastically encourages the interaction with and support of local residents through such avenues as library volunteering and the Friends of the Library group.
 
Library volunteers will be recruited by the Library Director and staff, Board members and/or Friends group, cooperatively, on either a one-time project or a long-term, scheduled basis. Volunteers will be trained as needed to do specific non-professional tasks (unless the volunteer has professional library skills,) and will be supervised. Records of individual and total volunteer hours will be kept to assist the Board in evaluating library activities, and individual volunteers in receiving credit for their service. Volunteer service will be recognized by the Library Director and Board of Trustees in a variety of ways.
 
All volunteers must fill out a volunteer application form that includes home address and telephone number. Volunteers must be 12 years of age or older. Forms for persons under 18 must be signed by a parent or guardian and include home and work numbers of parent or guardian. Volunteer hours worked by minors must comply with current Iowa Department of Labor laws. Minors may not work more than 4 consecutive hours per day without prior arrangements between library staff and minor’s parent/guardian. General background checks on adult volunteers may be made by the Library.
 
Volunteers may assist the Library in a variety of ways including, but not limited to, shelving, shelf-reading, processing new materials, mending materials, preparing crafts for children’s programs, preparing publicity flyers and brochures, helping with fundraising projects, assisting with Summer Reading activities, etc.
 

Policy 3.1 - Library Cards

Approved 1/87
Revised 6/94, 3/02, 10/04, 11/05, 09/09, 04/12, 07/12, 5/14, 11/15
 
Qualifications
All Residents of the state of Iowa are eligible to register for a library account. Residents of cities not in compliance with Iowa’s Open Access agreement are excluded. Library cards will be issued to any eligible resident age five or older.
To open an account, an individual must complete a library card application. Applicants must also present photo ID and proof of current address in person.
The following are acceptable forms of picture ID:
  • State Issued Driver’s License
  • Military ID
  • School ID
  • Passport
Proof of Iowa residency is also required. The following are acceptable verifications of current Iowa residency:
  • State Issued Driver’s License with current address
  • Utility bill postmarked within 30 days
  • Bank or other financial statement with address
  • Check stub from current employer reflecting address issued within the past 30 days
 
Minors Under 14
A library card may be issued to a minor under the age of fourteen only with the parent or legal guardian present at the time of issuance. The qualifications outlined in section apply to the parent or guardian. The parent or guardian shall be responsible for all materials or property obtained by the minor under the age of 14 through the use of the library card as though the parent had checked out the material or property themselves. Only the parent or guardian may change the information on the minor’s record. However access to information about the minor’s record is limited. (see policy 4.1 Confidentiality of Library Records)
 
 
 
Usage of Library Cards
  • Library cardholders must use their own library card to check out materials or use the public computers.
  • A library card or photo ID must be presented to gain access to information contained in a members’ library account.
  • Library cardholders may authorize another person to use their library account by notifying library staff.  Library cardholder accounts or borrowing privileges may be revoked or suspended if it is determined that their card was improperly issued or used.
  • It is the library cardholder’s responsibility to notify the library of a change of contact information.  If the cardholder has become ineligible due to change of contact information, or any other reason, their borrowing privileges may be suspended.
  • Verification of identity for renewal and replacement of library cards is required. Library card replacement cost is set by the Library Board of Trustees.
  • Library accounts may be closed only when all materials have been returned and all fines/fees have been paid. The individual account holder or adult responsible for a minor’s account must request closure in person or by a written/signed request.
  • Library accounts may be closed after three years of inactivity and if all items have been returned and no fines remain.
*Definition – Open Access is a state wide “library card” program. Participating libraries allow any Iowa citizen to check out materials from libraries other than their home library.
 
 
Library Card Types
Library cards will be given to those who are eligible and have proper identification. In some instances a special card type may apply.
 
 
Educator Cards/Institutional Cards
Educator/Institutional Cards are available to teachers and other educational based organizations. This program is designed for teachers in public schools, private schools, preschools, daycare centers, in home day care providers, homeschool parents, and retirement and assisted living centers.
The following guidelines apply to Educator Cards/Institutional Cards customers only:
  • Cards are made in the name of an individual teacher or caregiver.
  • The cardholder is responsible for lost materials.
  • A maximum of one hundred (100) items may be checked out on the card.
  • The loan period is four (4) weeks. Items may be renewed.
  • Audio books may be checked out; DVDs may be checkout for one week.
  • No late fines are assessed. Patron will be responsible for lost or damaged fees.
  • The library reserves the right to restrict or limit the inclusion of high-demand items such as new fiction, audio books, and books on popular topics.
  • Failure to follow these guidelines may result in loss of borrowing privileges.
 
Homebound Cards
The purpose of the Homebound Card is to provide home delivery of library materials, through the use of volunteers, to Waukee library patrons who are unable to visit the library facilities due to a long term physical disability or illness. Homebound service is a free service, relying on volunteers to do the delivery/ pickup and library staff to select materials.
 
The following guidelines apply to homebound customers only:
  • Cards are made in the name of the homebound patron.
  • The cardholder is responsible for lost items.
  • Books in large print, books in regular print, audio books, and magazines are available for homebound service. DVDs are not eligible for homebound services as they involve a shorter checkout period.
  • A maximum of fifty (50) items may be checked out on the card.
  • The loan period is four (4) weeks. Items may be renewed.
  • No late fines are assessed. Patron will be responsible for lost or damaged fees.
  • Once a patron is signed up for Homebound Service, he or she contacts the library when materials are needed. The homebound librarian will select the materials or obtain the requested materials and contact the volunteer. The volunteer will then contact the homebound patron to arrange a pickup/delivery time. In some cases, a family member or friend may do the selection of materials and transport them to the homebound patron. In all cases, the homebound library card remains at the library.
 
Temporary Resident Library Cards
Temporary Resident Library Cards are available for patrons who are visitors from out-of-state or abroad living in the Waukee area for less than 6 months.
 
To open an account, an individual must complete a library card application. Applicants must present a photo ID. Temporary card holders must abide by the same rules as regular library card holders.
 
Exceptions are as follows:
A maximum of five (5) items may be checked out on the card.
 

Policy 3.3 - Circulation Policy

Approved 11/15
Revised 2/16, 11/17

Materials Loan Periods
In general, library materials will check out for a three week loan period.
Exceptions are as follows:
1) Reference materials (which are generally only used on the premises) may be loaned out under special circumstances and at the discretion of the Library Director or designee.
2) All DVDs and mobile hotspots have a one-week loan period.
 
Material Restrictions
Individual patron accounts in good standing are restricted to 50 items.
Exceptions are as follows:
1) A maximum of ten (10) audio books may be checked out on a library card.
2) A maximum of ten (10) DVDs may be checked out on a library card.
3) A maximum of one (1) hotspot may be checked out per address.
 
The Waukee Public Library does not restrict access to print, audio, or DVD materials based on the age of the borrower; such limitations are the responsibility of the parent or guardian. Mobile hotspots are restricted to resident patrons age 14 and older.
 
Overdue Fines
Overdue fines of fifteen cents per day per item will be charged on the basis of six days a week minus days on which the library is closed. A grace period of one day will be observed (meaning that if the item is returned the day after the due date, no fine will be charged; but if it is returned later, fines are figured including the first late day). No more than a maximum of $5.40 (the equivalent of six weeks overdue) per item will be assessed when the overdue item is returned.
Exceptions are as follows:
1) Hotspots will be charged $2.00 per day overdue fine to a maximum of $10.
 
Library cardholders with unpaid fines totaling $5.00 or more will be denied borrowing privileges.
 
Lost/Damaged Fines & Replacements
If library materials are lost or returned damaged beyond normal wear and tear as determined by library staff, the account holder will be held responsible and charged a fine to replace the item. Once it is paid for, the unreturned item then belongs to the borrower. The library will not refund costs and take material back into its collection.
 
If the item is damaged beyond repair or lost, the retail value as listed in the ILS will be charged. If the item cost is not listed in the Integrated Library System, the cost for a new copy or comparable item on Amazon.com will be charged.
 
Patrons may provide a new library quality copy in lieu of paying a replacement cost only with the approval of the Library Director or designee.
 
Interlibrary Loan (ILL)
Interlibrary Loan allows patrons to request books from other libraries in Iowa. The fee for ILL is set by the Board of Trustees. Patrons must be a resident of Iowa and a Waukee library cardholder in good standing. If the lending library charges to send out the materials, that charge will be charged to the patron. The patron will be notified of the charge before the material is borrowed. Materials may be renewed only if the lending library approves. Books published within the last six months will not be eligible for ILL.
 
The fee for overdue ILL materials is fifteen cents per day. A maximum late fee of $5.40 per item will be charged. Lost or damaged ILL books are the responsibility of the patron and will be charged to the patron per the lending library’s policy.
 
Pursuit of Fines and Overdue Material
All overdue material or lost/damaged fines may be pursued by the library to the full extent of the law. Responsibility for return of overdue items and unpaid fine payments rests entirely with the borrower. Fines are owed whether or not they are paid for at the time the items are returned. Failure to return library materials is considered theft under Iowa Code 714.5.
 

Policy 3.4 - Mobile Hotspot Lending

Adopted 11/17

The Waukee Public Library has purchased mobile hotspots as a public service for library patrons to assist with schoolwork, professional work, recreational use, or other wireless internet needs. Given the expense of the mobile hotspot, the library requires a library card for check out. To ensure that these mobile hotspots are available and functional for all cardholders, the Waukee Public Library Board of Trustees have set forth the following guidelines for use:
  • The library patron is responsible for any mobile hotspot borrowed from the Waukee Public Library, including its case.
  • The library patron warrants that the hotspot was in good working order when borrowed and that the library patron will reimburse the Library if the hotspot is damaged, lost, or stolen while checked out.
  • The hotspot CANNOT be returned in the book drop. Until the hotspot and case are returned inside the library and checked in, it is the patron’s responsibility.
  • The mobile hotspots are available to Waukee Public Library cardholders age 14 or older in good standing.
  • One mobile hotspot check out per household address at a time.
  • Mobile hotspots check out for one week and can be renewed twice and put on hold if available.
  • Overdue fines for mobile hotspots will be accrued at a rate of $2.00 per day to a maximum of $10.
  • If the mobile hotspot or accessories are not returned, it will be considered lost, the borrower will be charged the replacement fee below. Wireless service will be terminated and the device will be unusable.

o Mobile hotspot $100

o Case $20

o USB cable $10

o Power Adapter $10

  • The library is not responsible for any liability, damages or expenses resulting from the use or misuse of the device, connection of the device to other electronic devices, or data loss resulting from the use of this device.
  • While using hotspots, each user must adhere to all local, state, and federal laws including, but not limited to, those concerning fraud, piracy, or obscenity. Use of the Library’s hotspots in connection with illegal, disruptive, or destructive manner may result in the loss of mobile hotspot privileges and potentially criminal prosecution.

PDF iconPolicy_3.4_Hotspot_Lending_Policy_adopted_Nov2017.pdf

Policy 3.5 - Requests for Reconsideration

Approved 1/87
Updated 6/94
Revised 4/02
Reviewed 1/06, 2/08
 
Request for Reconsideration of Materials
The Waukee Public Library welcomes comments and suggestions regarding the continued appropriateness of materials in the collection, especially concerning outdated materials. Suggestions will be considered and utilized by the library in the ongoing process of collection development.
 
Individuals may take issue with library materials that do not support their tastes and views. Staff is available to discuss concerns and identify alternate materials that may be available. If a patron’s concern is not satisfied through discussion with staff, a formal, written request for reconsideration of materials may be submitted to the library director. Copies of this form are available at the circulation desk or the director’s office. See attached.
 
The Waukee Public Library is not a judicial body. Laws governing obscenity, subversive materials, and other questionable matters are subject to interpretation by the courts. Therefore, no challenged material will be removed solely for the complaint of obscenity or any other category covered by law until after a local court of competent jurisdiction has ruled against the material. No materials will be knowingly added to the library collection that has been previously determined to be in non-compliance with local laws.
 
For a request for reconsideration to be considered, the form must be completed in full. The patron submitting the request must be a resident of the Waukee Public Library’s service area and hold a valid library card.
 
The written complaint will be forwarded to a committee of five, made up of the Library Director, two members of the Board of Trustees, and two representatives of the school or civic community who reside in Waukee. The Committee will carefully review the complaint and the material in question in the light of the Library’s selection policy, and report to the Board of Trustees at its next meeting. The Board will decide on the matter and report in writing to the complainant within ten days of the meeting. The decision of the Board is final. An item will only be evaluated for reconsideration once in a twelve-month period.
 

Policy 3.6 - Internet Access and Technology Use

Approved 11/15

The Waukee Public Library was established to provide open and equal access to ideas and information. In support of its role as a center for learning, the Waukee Public Library provides computers and wireless access for public use.
 
Public Use of Computers
Computers may be used for one-hour blocks of time on a first come-first serve basis. Additional time may be extended at staff discretion if no one else is waiting for a computer.
 
Computers must be accessed using patron’s library card, photo ID, or guest pass. Only two people may be at a computer station at a time.
 
Staff cannot provide extensive one-on-one training on computer technology or software; however, staff will attempt to answer basic questions or help users locate resources on library software, and the Internet.
 
No personal software is to be loaded on library computers. Any files left on the public computers will be deleted when the user is logged off. The Library is not responsible for any lost data including data brought in to the library by a patron (CDs, USB drives or portable memory devices) and does not guarantee any compatible programs.
 
Equipment and software must be used with proper care. Users will be held financially responsible for any damages or alteration to equipment or software. Patrons are not allowed to alter the computers in any way. Consult library staff with any troubleshooting issues.
 
All computer users are permitted to use the printer and will be charged a fee set by the Library Board of Trustees.
 
Library staff members may request that individuals cease to view or listen to works that threaten the safe and comfortable environment of the library or interfere with the conduct of library business, in accordance with the Waukee Public Library’s Conduct Policy.
 
Each user is responsible for complying with copyright law and adhering to software licensing agreements, as well as all local, state, and federal laws including, but not limited to, those concerning fraud, piracy, or obscenity. Use of the Library’s Internet connection in an illegal, disruptive, or destructive manner may result in the loss of Internet or Library privileges.
 
Access
Due to the unstructured and unregulated nature of the Internet, and the unreliable state of filtering, Waukee Public Library cannot control the content of resources available on the Internet.
 
The Waukee Public Library does not impose blocking or filtering software to limit access to Internet sites. It always has been and remains the right and responsibility of parents and guardians of children to determine what if any restrictions to place on their own children using library resources.
 
Confidentiality and Privacy
The Waukee Public Library upholds the right of confidentiality and privacy for all library users. Users are urged to respect the sensibilities of others when accessing information that may be considered offensive to others. However, absolute privacy for users using electronic resources in the library cannot be guaranteed.
 
Wireless Internet Access
Free wireless Internet access is available at the Waukee Public Library.
 
The wireless internet access offered at the Waukee Public Library is unfiltered. By choosing to use this free internet access service, you agree to abide by the library’s Internet and Conduct policies. All policies apply in the library and on library grounds.
 
The library’s wireless network is not secure. The Waukee Public Library assumes no responsibility for the safety of equipment or for notebook/laptop computer or other wireless device configurations, security, or data files resulting from connection to the library’s wireless access.
 
Library staff is not able to provide technical assistance for personal computers and no guarantee can be made that you will be able to make a wireless connection.
 

Policy 4.1 - Confidentiality of Records

Approved
Revised 12/02
Reviewed 1/06
Reviewed/Updated 9/07, 2/15
 
The Board of Trustees of the Waukee Public Library recognizes the responsibility to protect the privacy of library users. Confidentiality is essential to protect the exercise of First Amendment rights.
Library records are treated specifically in Code of Iowa 22.7 “Examination of Public Records (Open Records)”, paragraph 13 and 14. The citation is copied here and included in this policy:
 
7. Confidential records.
The following public records shall be kept confidential, unless otherwise ordered by a court, by the lawful custodian of the records, or by another duly authorized to release the information.
 
13. The records of a library which, by themselves or when examined with other public records, would reveal the identity of the library patrons checking out or requesting an item or information from the library. The records shall be released to a criminal or juvenile justice agency only pursuant to an investigation of a particular person or organization suspected of committing a known crime. The records shall be released only upon a judicial determination that a rational connection exists between the requested release of information and a legitimate end and that the need for the information is cogent and compelling.
 
14. The material of a library, museum or archive which has been contributed by a private person to the extent of any limitation that is a condition of the contribution.
 
Confidentially extends to information sought or received and materials consulted, borrowed or acquired. Confidentiality includes databases, search records, reference interviews, interlibrary loan records, computer use records, and all other personally identifiable uses of library materials, facilities and services.
 
In addition to the protections afforded by the Code of Iowa and the Constitution of the United States of America, Waukee Public Library will hold confidential the names of card holders and their registration information and not provide access for private, public or commercial use.
 
In keeping with the above statements and the Code of Iowa, the following shall be the policy for Waukee Public Library records:
  1. The lawful custodian of the records is the Director of the Library.
  2. Waukee Public Library registration records and circulation records shall be kept confidential.
  3. If there is reasonable basis to believe library registration records are necessary to the progress of an investigation or prosecution, the request for such records including the justification for the request, shall be made to the Director, in writing, on official letterhead by an official of the investigation or prosecution workforce, who has provided necessary identification.
  4. If there is a reasonable basis to believe library circulation records are necessary to the progress of an investigation or prosecution, the judicial system shall provide the mechanism for seeking release of such confidential records; the issuance of a court order, following a showing of good cause based on specific facts, by a court of competent jurisdiction.
  5. Circulation records shall not be made available to any agency of local, state of federal government except pursuant to such process, order or subpoena as may be authorized under the authority of, and pursuant to, local, state, or federal law relating to civil, criminal, or administrative discovery procedures or legislative investigation power.
  6. The issuance or enforcement of any such process, order or subpoena shall be resisted until such time as a proper showing of good cause has been made in a court of competent jurisdiction.
 
Board recommended staff procedure for enforcing confidentiality of library records.
  1. The library staff member receiving a request to examine or obtain information relating to registration records or circulation records or other records identifying the names of library users, will immediately refer the person making the request to the Director, who shall explain the confidentiality policy.
  2. If the records requested pertain only to registration records and the request has been made in a manner prescribed in the policy, the Director may release the records or may bring the request to the next meeting of the Library Board for approval as an exception to the Board Policy on confidentiality of registration records.
  3. If the records requested cover circulation or other records protected under the Iowa Code, upon receipt of a process, order, or subpoena, the Director shall consult with the city attorney or personal legal consul to determine if such process, order, or subpoena is in proper form and if there is a showing of good cause of its issuance.
  4. If any written request, process, or subpoena is not in proper form or if good cause has not been shown, the Director shall insist that such defects be cured before any records are released.
  5. Any threats or unauthorized demands (i.e. those not supported by a written request, process, order or subpoena) concerning circulation and other records identifying the names of library users shall be reported to the Director.
  6. Any problems relating to the privacy of circulation and other records identifying the names of library users which are not provided for above shall be referred to the Director.
 
Protection of Information
The Waukee Public Library does not sell, rent or otherwise distribute patron information, including electronic mail addresses, to any outside company or organization. Patrons may unsubscribe to library related e-communications at any time.
 

Policy 4.2 - Library Security Cameras

Approved 6/16/15
 
 
Purpose
The Waukee Public Library strives to take reasonable precautions to assure a safe and secure environment for its patrons and staff. Because library staff is unable to provide direct supervision over all areas within the library and library grounds, video security cameras have been placed at selected locations in order to observe and record visible activities of persons within the library and library grounds in lieu of direct supervision.
 
Observation of activity, whether in real time or from digitally recorded storage, shall be limited to activities that are specific to library operations, may affect the safety and security of library patrons and staff, and provide protection for library assets or property.
 
Privacy and Confidentiality
Camera placement shall be determined by the library director or his/her designee. Cameras shall not be placed in areas where there is a reasonable expectation of privacy, such as toilet areas within restrooms.
 
To the extent that any recorded images include identifiable persons requesting information or checking out an item, such record shall be treated as confidential as provided in Iowa Code §22.7(13). Any inadvertent views of protected information shall be held in confidence by the library staff under the library’s confidentiality policy.
 
Public Notice
Signage shall be conspicuously displayed within the library advising of the recording of video images. Conversations or other audible communication shall not be monitored or recorded by the security cameras.
 
Data Storage
Cameras will record activities in real time and images will be saved to the camera server’s hard drive. The capacity of the storage system allows for images to be stored for at least 14 days. Current software deletes images automatically as the capacity of the hard drive is reached. The library is not obligated to store images past the 14 day limit.
 
Cameras will not be monitored continuously by library staff. Authorization to view stored images may be granted by the library director or his/her designee(s).
 
Authority to Access Data
The library director holds the authority to access and designate others who may access video in real time or recorded formats.
 
Law Enforcement
All requests for the viewing of real time or recorded imagery by law enforcement officials must be presented to the library director. If the library director is unavailable, such requests shall be presented to the administrative or supervisory staff designated by the library director to hold such authority. Law enforcement may view recorded images unless such images include records protected by Iowa Code §22.7 (13), in which case such records would be released only pursuant to valid court order.
 
Public Disclosure
All requests for public disclosure of recorded images shall be presented to the library director or the administrative staff member designated to act in his/her stead. Guidelines for public disclosure of video imagery shall follow the procedures established by the library director in accordance with Iowa Code Chapter 22 and the City of Waukee’s Public Records Policy.
 

Policy 5.1 - Library Conduct

Approved 9/99
Updated 10/2, 1/06
Reviewed 3/08
Updated 12/13
Updated 06/17

The policy of the Waukee Public Library is to provide a safe, comfortable environment conducive to the use of the Library materials and facilities. The Library is intended for the use of all members of the public. Patrons are expected to observe the rights of other patrons and staff members and to use the Library for its intended purpose. Prohibited conduct will not be allowed in the Library.
 
Definition
Prohibited conduct is that which:
  • Interferes with the rights of individuals to use Library materials and services,
  • Interferes with the ability of the Library staff to conduct Library business,
  • Or threatens the secure and comfortable environment of the Library or those using the Library
Prohibited conduct may include, but is not limited to the following:
  1. Willfully annoying, harassing, or threatening another person. (Harassment is defined as any action taken or situation created intentionally to produce psychological or physical discomfort, embarrassment, or ridicule. Harassment is characterized by request for sexual conduct, unwelcome physical advances, or conduct (verbal or physical) of a nature that is intimidating, demeaning, hostile, offensive, or potentially dangerous to self or others).
  2. Any behavior that endangers or could endanger the safety or health of others.
  3. Behaving in a disorderly, loud, or boisterous manner.
  4. Theft, vandalism, or the deliberate destruction of Library materials, property, or the personal property of other patrons or staff members.
  5. Maliciously accessing, altering, deleting, damaging, or destroying any computers, peripherals, computer system, network, computer program or data.
  6. Impeding access to the building or an area of the building, or blocking book stack aisles for extended periods of time.
  7. Entering the non-public or locked areas, unless accompanied by a staff member or through prior authorization from a staff member.
  8. Leaving personal items in the building. The Library assumes no responsibility for any belonging left unattended.
  9. Use of cell phones or electronic devices at a volume that is disruptive to others.
  10. Picture taking or video recording of individuals unless authorized by the individuals involved or their parent if minors are present.
  11. Soliciting signatures in person for a petition; however, the Library will accept citizen petitions and post them in the Library.
  12. Bringing animals into the Library, except those trained to assist individuals with disabilities.
  13. Smoking, chewing tobacco, or using snuff.
  14. Use of alcohol or drugs
  15. Using restroom facilities for bathing.
  16. Violation of any municipal, state, or federal law or code.
Consequences
Enforcement of these rules for persons age seven or older may take the form of any of the following action, depending upon the severity of the misconduct which will be determined by the staff on duty at the time. Misconduct by persons under the age of seven is discussed by the remedies provided in the “Library Policy of Unattended Children and Disruptive Behavior”.
  • In most cases, patrons who are behaving inappropriately in the Library will be given one warning and asked to behave in an appropriate manner. Patrons who do not modify their behavior after one warning will be asked to leave the Library for the rest of the day.
  • In the case, of any misconduct that – in the judgment of a staff member – is extreme, the offender will be ordered to leave the building immediately, or a staff member may call the police.
  • Patrons engaging in misconduct on more than one instance will be warned by the Director or designee that they shall be barred from the Library for one month. An individual will be barred from the Library for one year if the disturbances continue when their Library privileges are reinstated.
  • Parents of barred minors will be notified by the Library Director.
  • Barred patrons who wish to appeal their suspensions may ask for reconsideration at the next scheduled Library Board of Trustees meeting. After an open hearing that includes the barred patron and Library Director, the Library Board of Trustees will decide whether to repeal or uphold the barring and will inform the patron in writing within ten days. The decision of the Board is final.

 

PDF iconPolicy_5.1_Library_Conduct_updated_June2017.pdf

 

Policy 5.2 - Unattended Children and Disruptive Behavior

Approved
Updated 11/02, 1/06
Reviewed 3/08
Reviewed/Updated 2/15
 
Unattended Children
  • Children who are left unattended or appear to be in the facility without adult supervision can be a cause of concern to the Library. Issues of safety, liability, and responsibility mandate that the Library address this situation with the following rules:
  • Children under the age of seven must be attended by a parent or responsible childcare provider while in the Library.
  • Children between the ages of four and seven attending a Library program must be brought into the building by a parent or responsible child care provider who must remain in the building until the conclusion of the program, when they resume supervision of the child.
  • A parent or responsible childcare provider must attend children under the age of four at all times.
  • If an unattended child exhibits disruptive behavior, a staff member will attempt to locate the parent or childcare provider. If a staff member is unable to locate the parent or provider, the police may be notified.
  • If a child under the age of 18 is left without transportation after library closing hours, the police may be notified.
Disruptive Behavior
Definition
Disruptive behavior is an action as prohibited in the Conduct in the Library policy.
 
Consequences
Enforcement of these rules for children under the age seven may take the following forms, depending on the severity of the disruptive behavior, which will be determined by the staff on duty.
  • In most cases, an attended child under seven who engages in disruptive behavior will be given one warning. If a child does not modify his/her behavior after one warning, the parent or childcare provider may be asked to take the child out of the Library.
  • For children under seven who engage in disruptive behavior and are not attended by a parent or childcare provider, the staff member on duty will ask the child to correct his/her behavior and take appropriate action as outlined in the Unattended Children portion of this policy.

Policy 6.1 - Public Services

Approved 1/87
Updated 6/94
Revised 7/02, 1/06
Reviewed 4/08
Revised 06/10;
Reviewed and Revised 06/11
 
In order to meet the educational, recreational and informational needs of the patrons of Waukee Public Library, the Library will provide, in addition to its basic collection, certain additional services, as outlined below.
 
Reference/Reader’s Guidance
The Library staff will be familiar enough with the collection; on-the-spot reference sources, databases, and search techniques to provide basic reference service to patrons. More in-depth reference questions will be referred to the designated back-up reference service.
 
Every effort will be made to meet each patron’s need with promptness and accuracy.
 
All staff members will constantly try to increase their familiarity with titles, styles and authors in the various classification groups and genres, in order to knowledgeably assist patrons in choosing titles from the collection most appropriate to their needs and interests.
 
Interlibrary Loans
Waukee Public Library participates in the State Library’s “Enrich Iowa” programs, which provide for Open Access and Interlibrary Loan. Library staff will use all technologies available to meet the requests of local patrons and patrons of libraries throughout the state. Fee for this service will be at a rate set by the Library Board of Trustees.
 
Outgoing interlibrary loan will be made available for four-week checkouts with the possibility of one renewal. Material newer than six months will not be available for loan to other libraries. Other restrictions include items on the best sellers list or on reserve for Waukee Library patrons.
Items borrowed from other libraries for our patrons will be charged overdue fines assessed as specified under “fines policy”. In order to protect this valuable service, the Waukee Public Library reserves the right, as necessary, to refuse interlibrary loan service to patrons with habitual late returns or borrowed items, or who ordered and failed to pick up borrowed items.
 
Programming
Educational programs, recreational activities or exhibits of an informational nature will be provided for children, young adult, and adult age levels as Library resources permit. Community
resource people and volunteers will be used as much as possible in providing these programs and exhibits. All programs will be free and open to the public at large.
Daycares, school groups, and/or groups with five (5) or more unrelated children should contact the library’s youth services staff at least two weeks prior to a program in order to make arrangements to attend the program. Staff cannot guarantee that large groups will be able to attend programs, and attendance priority is given to the general public first. Appropriate child-to-adult ratio, per Iowa childcare laws, should be followed by visiting groups in order to ensure that all children are properly supervised.
If Waukee District schools are closed for weather-related issues, all planned programs at the library are canceled. (See Policy 8.4.)
 
Library Skills Instruction
Trained Library staff will provide, formally or informally, on an individual or group basis as needed, instruction in basic library skills such as use of the public online catalog, care of library materials, and use of reference sources and databases.
 
Outreach Service
On a regular basis, Library staff will publicize community needs for outreach services to bring Library resources to those elements of the population that cannot readily get to the Library. Such services, including home delivery to interested homebound patrons, will be provided to the greatest extent personnel and budget allow, and in the form(s) deemed most suitable.
 
Hours of Service
The Waukee Public Library will be open not less than 48 hours per week, including Saturday and at least three evenings per week. A trained staff member will be present to answer questions and provide services for patrons during all open hours.
 

Policy 6.2 - Public Services by Fee

Approved
AdaptedD 7/02, 1/06
Reviewed 4/08;
Reviewed and Updated 06/11, 11/13
 
The Waukee Public Library has as its mission the provision of free and open access to information in varied formats. However, there are limits to what can be provided with budgeted funds. Therefore, the Board of Trustees has determined that some services will be provided on a cost-recovery basis, passing the cost of these expanded services on to the user. Fees are established when the service clearly benefits an individual user or requires exceptional staff time to provide (e.g. laminating, faxing or personal photocopying). Fees for services may not be charged to a customer’s library account. The Board of Trustees will review fees on an ongoing basis. The following services are provided for a small fee-
 
Fax Machine
The Library offers use of the fax machine to the public. Patrons may send and receive messages on the Library fax during all Library open hours. Staff will operate the machine for the patron. A fee, set by the Board of Trustees, will be charged. This fee will be charged whether sending or receiving a fax for patrons.
 
Copier/Printer
The library provides access to a public copier/printer that will allow patrons to make copies of personal materials and/or print materials from the library’s public access computers. Copies/prints will incur a minimal fee. Fees for black-and-white and color printing will be determined by the Board of Trustees.
 
Copies made from library materials for educational use will be provided free of charge up to five copies a day, with current library charges per copy thereafter per patron, per day. Patrons will not be charged a fee to copy state and federal tax forms from the book of reproducible forms.
 
Basic guidelines on copyright laws will be made available to guide patrons and staff in compliance with current copyright laws
 
Laminator
The Waukee Public Library offers laminating service to the public for a small fee. The library staff will laminate any item per current laminator capabilities at a cost to be set by the Board of Trustees. Patrons must fill out an agreement for service form and sign waiver of responsibility. The laminator will be operated by staff for that task.
 

Policy 6.4 - Meeting Rooms

Approved 9/02, 1/06, 11/07,
Revised 04/11, 05/12, 01/14, 05/16
 
Purpose of Policy
This policy governs the public’s use of meeting rooms at the Waukee Public Library. Meeting rooms at the Waukee Public Library are intended for informational, cultural and educational purposes of the community.
 
It is the policy of The Waukee Public Library Board of Trustees, and in accordance with the director’s goals, to allow non-profit organizations and groups to use Library meeting rooms when those facilities are not needed for administrative use, activities or programs sponsored in whole or in part by the Library, and when such use does not disrupt the public’s use and enjoyment of the library. Such permission is revocable and does not constitute a lease.
 
The Waukee Public Library does not discriminate in making its premises available for use on the basis of age, race, color, religion, sex, national origin, marital status, parental status, sexual orientation, gender identity, political ideology, creed, ancestry, or the presence of any sensory, mental or physical disability.
 
The Library Board delegates to the Library Director or his/her designee, the authority to develop and implement procedures and practices which carry out the provisions of this policy.
 
Eligibility
Meeting Rooms are available for:
  • Non-profit corporations - defined as those entities granted tax-exempt status by the IRS under section 501(c)(3) or other tax exempt sections of the Internal Revenue Code.
  • Non-profit citizen's groups – not-for-profit community groups including but not limited to youth groups, school/educational groups, homeowner associations, and civic groups.
  • Governmental subdivisions - or a department/division of a governmental subdivision.
  • Political committees - as defined by Iowa Code §68A.102(18)
  • Candidate campaign committees - as defined in Iowa Code §68A.102(5)

Forums or informational meetings for potential elected officials are allowed, but no attendee names, addresses, email addresses, or other personal information may be required for attendance of the meeting. State law specifically prohibits the use of signs and the distribution of political literature on the library premises. Fundraising of any kind is expressly prohibited.

 
Meeting Room Usage
Because the Library is intended for the use of all members of the public, all meetings must be open to the public. All meetings held at the library must be free of charge. No admission, collection, or donations may be taken.
 
The Library reserves the right to deny applications for use based on the availability of space, availability of staff, frequency of use, or potential disruption of service. Permission to use a Library meeting room does not imply Library endorsement of the aims, policies, or activities of any group or organization.
 
Meeting rooms are not available for fundraising, the sale of merchandise, for solicitation of later sales, or for order placement or distribution.The Library reserves the right to allow sales conducted by the Waukee Public Library Friends Foundation, the Library itself, and the City of Waukee.
 
All Library policies apply to the use of the meeting rooms. Noise and conduct are expected to be maintained at a level that does not disrupt meeting room use or other people in the Library. Failure to abide by the policies of the Library will be cause for dismissal and/or denial of further use of the meeting rooms. Individuals attending meetings are responsible for the supervision of their children.
 
The Library is not responsible for any accident, injury, loss or damage to the private property of individuals or organizations using the facility.
 
The Library has priority for use of all its facilities and meeting rooms, and reserves the right to preempt any scheduled meetings with a 24-hour notice.
 
No special privileges are extended to organizations to which staff members belong.
 
Food may be served in the meeting rooms, but organizations must clean up the room at their own expense. Alcohol cannot be served or consumed in the Waukee Public Library.
 
All advertising and public notices of events held in the meeting rooms must clearly designate the organizational sponsorship. An organization or group may not use the Waukee Public Library for its official address, or its logo or representation in any way. Meeting rooms are not intended for a group’s official meeting place or for multiple day events.
 
Cleaning
The contact person on the Meeting Room Application Form is responsible for the cost of damage repair to furniture, furnishings, equipment, and fixtures, or for special cleaning which is cleaning beyond normal vacuuming or trash removal.
 
We recommend groups avoid the use of the following list including but not limited to: glitter, paint, adhesives, or other damaging craft products to avoid special cleaning and damage charges.
 
Meeting room attendees are responsible for cleaning and returning the room to original condition. Cleaning supplies and vacuums are provided for cleanup of rooms after meeting room use.
 
Room Specifications
The Waukee Public Library has two rooms for public use: the Coal Mine Meeting Room, and the Waukee Meeting Room.
 
The Coal Mine Meeting Room may accommodate up to 50 persons seated in theater style seating or up to 36 seated at 8 tables. A screen, overhead projector, DVD player, conference phone and a kitchen sink are available in the room.
 
The Waukee Meeting Room has one table and seating for 8.
 
The rooms are available only during regular library hours and must be vacated and returned to original condition 15 minutes prior to library closing time.
 
Reservation Process
Meeting rooms may be scheduled up to one month in advance.
 
A Meeting Room Application Form must be completed and submitted for each meeting prior to the start of the meeting.
 
Meeting Room Applications must be confirmed by library staff prior to meeting room use.
 
Adult supervision must be provided during meeting room use with individuals under 18.
 
The contact person on the Meeting Room Application Form is considered the responsible party for all costs and damages that occur to the room, its contents, and furniture/equipment beyond normal vacuuming and trash removal.
 
Public Wi-Fi and Audio Visual Equipment
Users should test personal devices with the Library projector for compatibility and general use instructions. Some laptops may not be compatible with Library equipment. The Library may not have all computer adapter cables. Please bring all necessary cables.
 
Technical support personnel are not provided. Staff will turn on the requested Library equipment. Library staff cannot be expected to troubleshoot technology issues.
 
The Library offers free Wi-Fi that is shared with all Library patrons. Connection speed or connecting to a particular site cannot be guaranteed.
 
 

Policy 6.5 - Study Rooms

Adopted 12/03
Reviewed 1/06 & 4/08
Updated 01/13; 05/16

The Waukee Public Library provides study rooms for public use. Reservations are made on a first come, first serve basis. Patrons may make a reservation on that day at the Public Services Desk or by telephone.
 
Study rooms are booked for a maximum of two-hour increments. If at the end of their first time frame, no one else is waiting, the individual or group may book an additional two hours.
 
All study room users must abide by the Library Conduct Policy and all other library policies. All users of library study rooms are responsible for damage to equipment, furnishings, floor coverings and other library property.
 
Study room use must be held during regular library open hours and must not disrupt either others using nearby study rooms or patrons using the library. The library reserves the right to revoke permission of individuals or groups to use these spaces due to a violation of library policy.
 
Study room occupants must return the room to original condition and exit the room 15 minutes prior to library closing time.
 

Policy 6.6 - Food & Drink

Adopted 6/03
Updated 4/08
Revised 06/11
Revised 12/13

Eating & drinking is permitted at the discretion of Library Staff. Only covered beverages are allowed in public areas of the library.
 

Policy 6.7 - Bulletin Board and Brochure Rack

Adopted1/05
Reviewed 5/08
Updated 06/11

The Waukee Public Library will provide, at its discretion, limited space for the distribution of community information materials, free handouts or the posting of flyers, notices, and small posters, which present current and relevant news about nonprofit educational, cultural, public interest and recreational services.

Materials promoting business or commercial ventures, political campaigns or viewpoints, or doctrinal beliefs will not be accepted for distribution. Petitions, personal sales, advertisements, or job postings, except for city of Waukee or government job openings, will not be accepted for distribution.

The bulletin board at the Waukee Public Library may be used to publicize, through the posting of posters, flyers, etc, meetings and other activities sponsored by community groups. Limited space generally allows only short-term posting. All materials will meet acceptable community standards. Large posters and announcements are not accepted for display. No community signs will be posted on the library entrance doors.

Distribution or posting of community information materials does not necessarily indicate the library’s endorsement.

The Library Director, Assistant Director or Head Clerk will review items to be posted in the library to determine compliance with this policy. The Library Director shall make the final determination of compliance. Decisions may be appealed in writing to the Library Board of Trustees.

Materials to be displayed should be delivered to the Circulation Desk for posting after review. Designated staff will post approved materials on the bulletin board and information rack. The library will remove items that have not been posted by designated staff. Designated staff will remove materials as they become outdated or have been posted an excessive amount of time. The library can not be responsible for their return.

 

PDF iconPolicy_6.7_Bulletin_Board_and_Brochure_Rack.pdf

Policy 6.9 - Test Proctoring

ADOPTED 5/07

Test Proctoring Guidlines
As a service to the public, the Waukee Public Library provides a test proctoring service. Only those tests which meet the guidelines under procedures will be proctored. These guidelines insure the integrity of the testing process, and equitable treatment for all students.
The Waukee Public Library staff may proctor exams by appointment only for residents of Iowa with valid identification. The library reserves the right to limit or deny this service if the proctoring request does not meet the test proctoring guidelines.
 
Procedures
  • Proctoring of exams is available during library open hours but must be scheduled so that the exam time limit is concluded at least fifteen minutes before the library closes.
  • Appointments to take an exam may be scheduled up to one month in advance in person or by telephone.
  • Adult library staff will proctor written, e-mail or on-line exams. Due to privacy issues tests sent by fax will not be accepted, nor will tests be returned via fax.
  • Students will provide the necessary information and/or forms to register the proctors.
  • Other than completing forms provided by the testing institution or providing information on-line to become a proctor for the student, the library will not submit special letters, make telephone requests or submit staff credentials for review.
  • The day of the test the student must present a picture I.D. before the test begins.
  •  The student is expected to come prepared with the necessary or required supplies to take the exam.
  • Students will be assigned a study room to take the test; use of cell phones or visiting with others is prohibited.
  • Proctors will not monitor the student continuously during the exam but may check on the student periodically.
  • Names of adult staff members qualified to proctor exams will be provided to the education institution if possible. The library cannot guarantee that the individual proctor who signed the original agreement will be present. Because of staff schedules the proctor who begins the test may not be the same staff person on duty when the test is completed.
  • Due to legal and ethical concerns, staff will not sign a proctoring verification that attests to more than they are able to do.
  • The library will hold all tests for sixty days or the test’s stated deadline. If the test has not been taken, it will be returned to the testing institution.
  • At the conclusion of a written exam, the exam will be returned directly to the testing institution via the U.S. Postal service at the next regularly scheduled post office visit.
  • The student is responsible for a minimal fee for postage costs
  • The library cannot assume responsibility for completed exams not received by the testing institution.

 

PDF iconPolicy_6.9_Test_Proctoring.pdf

 

Policy 7.1 - Collection Development

Approved 1/87
Updated 6/94
Revised 4/02
Reviewed 1/06
Revised 1/08, 2/16

The Waukee Public Library provides library materials for the information, entertainment, intellectual development, and enrichment of the people of Waukee. Library materials are chosen according to this COLLECTION DEVELOPMENT POLICY.
 
Purpose of the Collection Development Policy
  • To further the Mission and roles of the Waukee Public Library.
  • To guide librarians in the selection of materials.
  •  To inform the public about the principles upon which selections are made.
General Collection Development Principles
The Waukee Public Library is a public forum, a place where ideas and information are freely communicated, where a broad spectrum of opinion and a variety of viewpoints is presented in its collection, displays, programs and services and where all of these reflect both majority and minority cultures, the work of men and women, respect for young and old and the various lifestyles and abilities and diverse aspects of our society. The library strives to present materials representing all sides of an issue in a neutral and unbiased manner. The existence of a particular viewpoint in the collection is an expression of the library’s policy of intellectual freedom, not an endorsement of the particular point of view.
 
The Waukee Public Library endorses the Library Bill of Rights of the American Library Association. See section 1.5
 
Responsibility for Selection
Library material selection is vested in the Library Director and such members of the library staff as the director appoints. Patrons can request material at the circulation desk, by telephone or e-mail. Every effort will be made to fill those requests as availability and money allows.
 
General Selection Criteria
These general criteria are taken into account for all materials selected for the Waukee Public Library. Additional specific criteria are listed when appropriate for different types of materials. All items selected will meet several of the general or specific criteria.
  • Current and anticipated needs and interests of the public
  • Accuracy of content
  • Timeliness of information
  • Author’s, artist’s, or publisher’s qualifications and/or reputation
  • Evaluations of review media
  • Contribution to diversity or breadth of collection
  • Inclusion of title in standard bibliographies or indexes
  • Quality of production
  • Affordability
  • Support of library’s mission and roles
 
Selection Tools
The library subscribes to professional library periodicals editorial reviews to review and evaluate sources for material selection.
 
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Adult Materials
 
Adult Fiction
The library provides a collection of standard and contemporary fiction titles as well as genre fiction for the intellectual enrichment, information, and entertainment needs and interests of the adult population of Waukee. Multiple copies of frequently used titles are provided as demand and funding allow. Large print and audio book copies of some popular titles are also available as funding allows.
Special criteria (in addition to General Criteria)
  • Collection’s need to reflect minority as well as majority cultures
  • Literary merit
Adult Nonfiction
The library maintains a collection of general interest nonfiction titles to provide for the information needs and browsing interests of library patrons. Materials for which there is a heavy, temporary demand may be selected as funding allows. An emphasis will be placed on purchasing books about Waukee, Dallas County and the state of Iowa as funding allow.
Special Criteria (in addition to General Criteria)
  • Suitability for intended audience (research-level books not purchased)
  • Ease of use, including index, bibliography and illustrations
 
Periodicals
The library maintains a collection of magazines for information and recreational reading.
Special Criteria (in addition to General Criteria)
  • Availability of display shelving and storage space.
 
Newspapers
Newspapers are selected to provide local, state, regional and national coverage.
 
Reference Materials
Reference materials provide timely and accurate information on a wide variety of topics. Because of method of use, rarity, or cost, they are maintained for in-library use only.
Special Criteria (in addition to General Criteria)
  • Currency of material
  • Thoroughness of coverage
  • Importance of subject matter to the collection
  • Ease of use (especially indexing)
Reference Materials in Electronic Format
Some reference tools are purchased in computer-based formats. Special criteria (in addition to General Criteria)
  • Ease of use
  • Timeliness of updates
  • Licensing restrictions
  • Technical support
  • Hardware and software requirements
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Young Adult Materials
The Waukee Public Library’s young adult collection provides educational and recreational materials for young adults ages 12-18. Due to the wide range of tastes and abilities in this age group, there is some duplication between the young adult collection and both the adult and juvenile collection.
 
Young Adult Fiction
Special criteria (in addition to General Criteria)
  • Reputation and popularity of author or title among young adult
  • Presentation at a level and in a format that appeals to young adults
  • Inclusion of material on recommended reading lists
  • Subject matter of special interest to young adults
Young Adult Nonfiction
Special criteria (in addition to General Criteria)
  • Presentation at a level and in a format that appeals to young adults
  • Usefulness of material in research
  • Subject matter of special interest to young adults
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Children’s Materials
Children’s materials are selected to meet the recreational, educational and cultural needs of children from infancy through age twelve. Multiple copies of frequently requested titles are provided as funding allows.
 
Juvenile Fiction
The library maintains a variety of children’s fiction from the most distinguished in children’s literature to popular titles and new, enticing titles that will attract readers of many tastes and abilities. Popular series titles are purchased in response to patron requests and as funding allows.
Special Criteria (in addition to General Criteria)
  • Appropriate reading level and interest level
  • Appeal of author, genre, series for children
  • Inclusion of material on recommended reading lists
Picture Books and Easy Readers
These books in which illustrations is as important as text, serve to introduce children to the world of books. The library includes a wide variety of material for adults to read to toddlers and preschoolers and for children to look at and use as they begin to read. This collection includes beginning readers, concept books, wordless books and board books as well as picture books.
Special Criteria (in-addition to General Criteria)
  • Relationship of illustrations to text
  • Appeal of story and illustrations to children
  •  Age appropriateness of art, text, topic
  • Durability of format
Juvenile Nonfiction
The juvenile nonfiction collection contains general informational works, browsing items, and subject oriented materials on topics of interest to children preschool age through sixth grade. The library does not provide basic texts or materials needed in quantity for schoolwork. It does, however, purchase supplementary materials to enrich the resources available to area schools.
Special Criteria (in addition to General Criteria)
  • Suitability for intended audience
  • Ease of use, including index, bibliography and illustrations
  • Quality of illustrations, maps, graphics, and photographs
  • Usefulness of material for research
***********************************************************************
 
Multimedia

Computer Software
The library provides word processing, spreadsheet and educational software for in-library use on the public personal computers. Additional software is purchased based on General Criteria.
 
Video
The video collection informs and entertains library users of all ages. The emphasis of new title additions will be informational, instructive or entertaining.
Special criteria (in addition to General Criteria)
  • Award winners
  • Production quality
  • Technical quality (audio and video integrity, etc.)
Audio Books
The audio book collection is intended to fill the recreational and informational needs of adults, young adults and children. Both abridged and unabridged formats are included but no attempt is made to provide a comprehensive or in-depth collection.
Special criteria (in addition to General Criteria)
  • Availability of replacement tapes
  • Quality production (especially of the reader)

 

PDF iconPolicy_7.1_Collection Development_RevisedFeb2016.pdf

 

Policy 8.1 - Code of Ethics

Approved 6/94
Updated 11/02, 1/06
Reviewed 2/08
 
CODE OF ETHICS OF THE AMERICAN LIBRARY ASSOCIATION
 
As a member of the American Library Association, we recognize the importance of codifying and making known to the profession and to the general public the ethical principals that guide the work of librarians, other professionals providing information services, library trustees and library staffs.
 
Ethical dilemmas occur when values are in conflict. The American Library Association Code of Ethics states the values to which we are committed, and embodies responsibilities of the profession in this changing information environment.
 
We significantly influence or control the selection, organization, preservation, and dissemination of information. In a political system grounded in an informed citizenry, we are members of a profession explicitly committed to intellectual freedom and the freedom to access information. We have a special obligation to ensure the free flow of information and ideas to present and future generations.
 
The principles of this Code are expressed in broad statements to guide ethical decision making. These statements provide a framework; they cannot and do not dictate conduct to cover particular situations.
I. We provide the highest level of service to all library users through appropriate and usefully organized resources; equitable service policies; equitable access; and accurate, unbiased, and courteous responses to all requests.
I. We uphold the principles of intellectual freedom and resist all efforts to censor library resources.
II. We protect each library user’s right to privacy and confidentiality with respect to information sought or received and resources consulted, borrowed, acquired or transmitted.
III. We recognize and respect intellectual property rights.
IV. We treat co-workers and other colleagues with respect, fairness and good faith, and advocate conditions of employment that safeguard the rights and welfare of all employees of our institutions.
V. We do not advance private interests at the expense of library users, colleagues, or our employing institutions.
VI. We distinguish between our personal convictions and professional duties and do not allow our personal beliefs to interfere with fair representation of the aims of our institutions or the provision of access to their information resources.
VII. We strive for excellence in the profession by maintaining and enhancing our own knowledge and skills, by encouraging the professional development of co-workers, and by fostering the aspirations of potential members of the profession.
 
Adopted by the ALA Council, June 28, 1995